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Privacy & Cookies Policies

Collection of Information

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

We collect such Non-personal and Personal Information for the following purposes:

1.   To provide and operate the Services;
2.   To provide our Users with ongoing customer assistance and technical support;
3.   To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages;
4.   To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 
5.   To comply with any applicable laws and regulations.

How we store, use, share & disclose our site visitors' personal information.

thehejazrailway.com is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How we communicate with our site visitors.

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email.

Cookies

We uses cookies for a number of important reasons, including:
> To provide a great experience for our visitors and customers.
> To identify our registered members.
> To monitor and analyse the performance, operation and effectiveness of the provider's platform.
> To ensure the platform is secure and safe to use. 

The cookies placed on thehejazrailway.com are used:

> for security reasons

> in connection with user login

> to indicate the system from which the site was rendered

> for system monitoring and debugging

> to identify logged-in site members

> for security and anti-fraud reasons

> for system stability and effectiveness measurement

You can refuse to accept cookies from thehejazrailway.com at any time by activating the setting on your browser which allows you to refuse cookies. Further information about the procedure required to disable cookies can be found on your Internet browser provider’s website via your help screen.

Please be aware that if cookies are disabled, some features on thehejazrailway.com may not be available, for example the ability to make comments.

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